Cookie Policy¶

Background¶

This Cookie Policy applies as between you, the User of this Website and TWOFOX Limited, the owner of this Website. This Policy relates to our use of any Cookies or similar storage technologies that may be set and later accessed on your computer to facilitate proper functioning of the Website, and/or for analytic purposes.

1. Definitions and Interpretation¶

“Banner” / “Message Bar” / “Prompt” / “Pop-Up” - means an on-screen message that will display upon visiting Our Website, requesting consent to set one or more Cookies on Your computer;

“Computer” - means any electronic device that provides web browsing capabilities, including, but not limited to, Computers, Mobile Phones, Smart Phones, and Tablet Computers;

“Cookie” - means a small file sent from Our Website, or a third-party website and stored on Your computer by Your web browser, whilst You are browsing. On any subsequent visits to Our Website, the information contained within the Cookie may be accessed by, or transmitted to, Our Website or a third-party website;

“First-Party Cookie” - means a Cookie originating from, and used solely by, Our website;

“Functional Cookie” - means a Cookie that exists to help Us provide You with a better user experience, for example a saved shopping cart, or a saved username may be stored using a Functional Cookie;

“Performance Cookie” - means a Cookie that is used specifically for gathering data on how You use Our Website, for example which pages You visit most often, or if any errors occur. Performance Cookies do not collect identifiable information, all data collected is completely anonymous, and is used only to improve the functionality of our Website;

“Persistent Cookie” - means a Cookie that is placed on Your computer and remains until it is deleted by You or it expires and is automatically deleted, the expiration date of the Cookie is set when it is initially downloaded or updated;

“Privacy Policy” - means the Privacy Policy, a copy of which can be requested by emailing admin@twofoxtrading.co.uk;

“Policy” - means this Cookie Policy document in its entirety;

“Session Cookie” - means a Cookie that is placed on Your computer temporarily, and exists only until you navigate away from Our Website or close your web browser;

“Strictly Necessary Cookie” - means a Cookie without which Our Website cannot function correctly;

“Terms” - means the Terms and Conditions Agreement, a copy of which can be requested by emailing admin@twofoxtrading.co.uk.

“Third-Party Cookie” - means a Cookie originating from a third-party website, and used, either by the third-party or by Us.

2. Important Information¶

2.1. TWOFOX Limited may set and access Cookies on your Computer. First-Party Cookies that may be placed on Your Computer are detailed in Schedule 1, and Third-Party Cookies that may be placed on Your Computer are detailed in Schedule 2.

2.2. We have carefully chosen the Cookies listed and use them to facilitate certain functions and features of the Website. We also use Cookies for analytics purposes. These Cookies track your movements and activities on the Website and are designed to give us a better understanding of our users, thus enabling us to improve the Website and our services.

3. Placing of Cookies on Your Computer¶

3.1. Before the Website sets Cookies on Your Computer, you will be presented with a Prompt, requesting your consent to set those Cookies. None of the Cookies set by the Website jeopardise your privacy in any way and no personal data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Website. If you wish to deny your consent to the placing of Cookies, certain features of the Website may not function fully or as intended.

3.2. Where consent is sought, and granted, by means of a Prompt, or similar, displayed on the Website, the legal basis for data processing is established based upon UK/EU GDPR Article 6, paragraph 1, point (a).

3.3. Certain features of the Website depend upon Cookies to function and are deemed, within the law, to be Strictly Necessary. These Cookies are detailed in Schedule 1, Part 1. You will not be asked for your consent to place these Cookies on to your Computer, however you may still disable Cookies via you web browser’s settings as set out in sub-clause 4.2.

3.4. Where consent is not sought, as in the case of Strictly Necessary Cookies, the legal basis for data processing is established based upon UK/EU GDPR Article 6, paragraph 1, point (f).

4. Disabling / Deleting Cookies on / from Your Computer¶

4.1. Disabling or Deleting Cookies may prevent you from using the full range of features and Services available on Our Website.

4.2. You can choose to enable or disable Cookies in Your web browser; by default, your browser will accept Cookies, however this can be altered. For further details, please consult the relevant help menu within your web browser.

4.3. You may delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly.

4.4. The Website uses the third-party Cookies detailed in Schedule 2 for the purposes described therein. These Cookies are not all integral to the services provided by the Website to you, the ‘Google Analytics’ tracking cookies may be blocked at your choosing via your internet browser’s privacy settings or via your response to the request for consent detailed in sub-Clause 3.1.

4.5. You may, at any time, revoke consent for the use of ‘Google Analytics’ third-party tracking cookies, by using the ‘Revoke’ link found in the footer section of any page on the website.

5. Recommendations¶

We recommend that that you ensure to keep you web browsing software up-to-date, and that you consult the help and guidance provided by the developer of browser if you are unsure as to how to adjust your privacy settings.

6. Changes to This Policy¶

TWOFOX Limited reserves the right to change this Cookie Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Schedule 1: First-Party Cookies¶

Part 1: Strictly Necessary Cookies¶

wordpress_test_cookie

Purpose: checks if cookies are enabled to provide appropriate user experience
Type (Duration): session

Part 2: All Other First-Party Cookies¶

wordpress_sec_{hash}

Purpose (Classification): used to store your authentication details in a secure hashed format (functional)
Type (Duration): session

wordpress_logged_in_{hash}

Purpose (Classification): used when you are logged in, to store who you are in a secure hashed format (functional)
Type (Duration): session

__stripe_sid

Purpose (Classification): used for fraud prevention and detection when using Stripe payment gateway (functional)
Type (Duration): persistent (30 minutes)

__stripe_mid

Purpose (Classification): used for fraud prevention and detection when using Stripe payment gateway (functional)
Type (Duration): persistent (1 year)

cookie_notice_accepted

Purpose (Classification): used to store cookie acceptance state, specific to this website, determined by the cookie banner (functional)
Type (Duration): persistent (30 days)

comment_author_{hash}

Purpose (Classification): used to store the value entered into the name field when adding a comment to the website, stored in secure hashed format, only stored if user requests by checking relevant checkbox (functional)
Type (Duration): persistent (347 days)

comment_author_email_{hash}

Purpose (Classification): used to store the value entered into the email field when adding a comment to the website, stored in secure hashed format, only stored if user requests by checking relevant checkbox (functional)
Type (Duration): persistent (347 days)

comment_author_url_{hash}

Purpose (Classification): used to store the value entered into the URL field when adding a comment to the website, stored in secure hashed format, only stored if user requests by checking relevant checkbox (functional)
Type (Duration): persistent (347 days)

tk_ai

Purpose (Classification): stores a randomly generated anonymous ID, used for general first-party analytics tracking (performance)
Type (Duration): persistent (5 years)

tk_or

Purpose (Classification): used to analyse referrer behaviour for woocommerce (performance)
Type (Duration): persistent (5 years)

tk_lr

Purpose (Classification): used to analyse referrer behaviour for woocommerce (performance)
Type (Duration): persistent (1 year)

tk_r3d

Purpose (Classification): used for internal metrics of user activities to improve user experience (performance)
Type (Duration): persistent (3 days)

et_bloom_optin_optin_{number}

Purpose (Classification): used to store email opt-in state, to determine whether to display email opt-in form, number suffix denotes the opt-in form used, this number can change and there may be more than one active opt in form depending on the website structure (functional)
Type (Duration): persistent (1 year)

mailchimp_landing_site

Purpose (Classification): used to store which visits to the website coming from our email communications with you (performance)
Type (Duration): persistent (6 weeks)

woocommerce_cart_{hash}

Purpose (Classification): helps woocommerce determine when cart contents/data changes (functional)
Type (Duration): session

woocommerce_items_in_cart (or woocommerce_cart_fragments)

Purpose (Classification): helps woocommerce determine when cart contents/data changes (functional)
Type (Duration): session

wp_woocommerce_session_{hash}

Purpose (Classification): used to store a unique, anonymous ID in secure hashed format, ID is used to locate customer cart data stored in website database (functional)
Type (Duration): persistent (2 days)

Schedule 2: Third-Party Cookies¶

CONSENT

Third-Party: Google.com
Purpose (Classification / Source): used to store consent state for Google Services (functional / google.com)
Type (Duration): persistent (18 years)

NID

Third-Party: Google.com
Purpose (Classification / Source): stores a unique anonymous ID, used by Google to remember preferences (e.g. preferred language) and other information (e.g. text size or font) relating to this and other websites (functional / google.com)
Type (Duration): persistent (12 months)

_ga

Third-Party: Google.com (Analytics)
Purpose (Classification / Source): used by Google Analytics, this cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors (performance / google.com)
Type (Duration): persistent (2 years)

_gid

Third-Party: Google.com (Analytics)
Purpose (Classification / Source): used by Google Analytics, this cookie is used to store information of how visitors use the website and helps in creating an analytics report of how the website is doing. The data collected includes the number visitors, the source where they have come from, and the pages visited in an anonymous form (performance / google.com)
Type (Duration): persistent (24 hours)

_gat

Third-Party: Google.com (Analytics)
Purpose (Classification / Source): used by Google Analytics to throttle request rate (performance / google.com)
Type (Duration): persistent (1 minute)

Last Updated: 19th April 2025